Appointments

Configure Appointment Details

Appointment System

We have more than 9,500 registered patients and recognise that sometimes getting an appointment may not be easy, but we do offer a number of options.

All appointments are telephone triage initially.

We provide routine telephone appointments bookable up to 2 weeks in advance as well as 48 hour telephone appointments.

We also offer a limited number of same day telephone appointments which are released daily at 8:30am and 12 midday (except Wednesday afternoon). 

After an inital telephone consultation a face to face appointment may be booked by the GP if clinically indicated.

When phoning in you will be asked the reason for your request. This is to help us to prioritise your request and assign the best appointment for you.  We would like to remind patients that the Practice has a zero tolerance policy regarding any abusive or threatening behaviour towards our staff.

Practice Nurse

Our Practice nurses are available by appointment only for Cervical Cytology, Chronic Disease Management clinics, Warfarin Monitoring, DMARD Monitoring. Appointments available.

Click here to see our GP and Nurse consulting hours

Cancelling or changing an appointment

If you are unable to attend an appointment please inform the Practice as soon as possible so that your appointment can be offered to someone else.

If you need help when we are closed

If you have a medical problem that cannot wait until we reopen call Out of Hours on 028 92602204.

 

If you need help with your appointment

Please tell us:

  • If there’s a specific doctor you would prefer to speak to
  • If you need an interpreter
  • If you have any other access or communication needs

Home Visits

Home visit requests are for housebound patients only and are agreed only after discussion with the GP during the initial telephone triage.